While big-box stores may seem tempting with their lower-than-low baseline pricing and variety of products, purchasing from a local business for your home renovation projects has numerous benefits (both to yourself and to our community as a whole!) Eastern Floor Covering is a family-owned, family-operated, and family-focused local business. Here are a few reasons you'll be happier buying from us rather than the larger franchise home-improvement store down the way.

1. We provide stellar customer service.

We have a reputation to maintain to our customers, and our employees reflect this dedication of ours. Our employees are all locals in the general Hampton Roads area, so we all have close ties to other locals, local attitudes, and local trends. We strive to display this through providing top-of-the-line customer service in order to create long-lasting professional relationships with our customers. Among our customers there are a sizable number who have used Eastern Floor Covering for all their flooring needs for years. We love hearing how happy customers are with their floors, and having these same people return to us for their future home projects means the world to us! All of us do all we can to ensure customer satisfaction, and we will work with you to ensure that your experience with our business is the best you'll find anywhere in town.

2. We create local job opportunities.

Buying your floor coverings from us provides jobs for numerous types of employees. Some of these jobs include customer service, sales, warehouse management, bookkeeping, and contracting. All of these are important aspects of our business, and when you support our growth, we're able to offer employment to more individuals in these sectors.

3. We keep your money circulating in our area.

On the same note, buying local means that your dollar stays in the pockets of others in our area. This boosts our local economy and ensures that all of us are able to provide for ourselves and our families. Your money goes into the pockets and onto the tables of our employees, our sub-contractors, our local representatives for our vendors, and to local organizations and those in need. This money then continues to circulate in the Hampton Roads area, as we all support local businesses as well. When we all do our part to support our neighbors, we all reap the benefits!

4. Our products can cater to local tastes.

Being that we at EFC live in your area, we are aware of local tastes in design. This means that we try to keep our products updated to match what our customers want. When we see people coming in requesting flooring to match a coastal aesthetic, for example, we look out to find products to match this demand. We do the same when we see trends change in color, pattern, board width, bevel type, and other concerns for style and products.

5. We have a close relationship with our vendors.

Each of our vendors have a representative who works directly with our business. This is to ensure we are able to keep our stock up to date and shipping to us smoothly. Since we are a small business, each of our employees knows our representatives well and are able to contact them for you, making sure you have the products you need at the time you need them!

6. Installations are scheduled through us.

Typically, when you buy flooring through a big box store, they'll simply hand you a list with information for installers. When you go through us, however, we can schedule your installation with one of our expert sub-contractors ourselves. Our sub-contractors are top of the line and have worked with Eastern Floor Covering for years. We can vouch for the quality of their work; we only want the best of the best representing our company. Our teams can move and reset your furniture for you as well, just ask!

We hope you will consider doing business with Eastern Floor Covering!